Flow Charts
General diagnostic steps. Always check the model's tech sheet for exact values and wiring.
Safety: unplug the unit before checking continuity. Take live voltage readings only when you're trained to and it's safe to do so.
- Electric dryer: no heat
- Refrigerator: not cooling
- Auger Motor Flowchart: KRFC704FPS06 ice auger not running (separate page)
Electric dryer: no heat
- Is there 240 V at the outlet (both legs, about 120 V each to neutral)? Go to step 2. Check the breaker, cord and outlet.
- Is the vent clear and the airflow good? Go to step 3. Clean the vent and lint path, then test again.
- Does the thermal fuse have continuity? Go to step 4. Replace the fuse and find out why it blew (usually airflow).
- Does the high-limit thermostat have continuity? Go to step 5. Replace the high-limit thermostat.
- Does the heating element have continuity (check the tech sheet for its rated resistance)? Go to step 6. Replace the heating element.
- Check the cycling thermostat, then the timer or control board output to the element.
Refrigerator: not cooling
- Is the unit powered, with the thermostat or control set correctly? Go to step 2. Restore power and set the controls, then wait for it to cool down.
- Are the compressor and condenser fan running? Go to step 3. Check the condenser fan motor, start relay or overload, and the control board.
- Is the condenser coil clean? Go to step 4. Clean the coil, then test again.
- Is the evaporator fan running and moving air? Go to step 5. Check for ice on the fan blade, then the fan motor and its supply.
- Is the evaporator coil evenly frosted (not packed with ice)? Suspect a sealed-system problem (leak or restriction). Refer to a certified tech. If it's iced solid, check the defrost system: heater, defrost thermostat or sensor, and timer or board.